Certificate IV In Frontline Management (BSB40807)
This is a distance program, with the course on an interactive CD at a virtual workplace, plus two (2) work books
Once you return (by mail) the completed and signed registration form, and have paid your fees, you will be sent the course material, directions for beginning and the contact details your individual facilitator.
As you progress through the course you will forward your work by email, but mail the workbooks.
Units Offered
You may choose to complete individual units or complete the entire 10 unit course.
SHOW LEADERSHIP IN THE WORKPLACE (BSBMGT401A) - Core Unit
- Model high standards of management performance and behaviour
- Enhance organisation's image
- Make informed decisions
IMPLEMENT OPERATIONAL PLAN (BSBMGT402A) - Core Unit
- Implement operational plan
- Implement resource acquisition
- Monitor operational performance
MONITOR A SAFE WORKPLACE (BSBOHS407A) - Core Unit
- Provide information to the workgroup about OHS policies and procedures
- Implement and monitor participative arrangements for the management of OHS
- Implement and monitor the organisation's procedures for providing OHS training
PROMOTE TEAM EFFECTIVENESS (BSBWOR402A) - Core Unit
- Plan to achieve team outcomes
- Develop team cohesion
- Participate in and facilitate work team
- Liaise with management
DEVELOP WORK PRIORITIES (BSBWOR404A)
- Plan and complete own work schedule
- Monitor own work performance
- Coordinate professional development
COORDINATE IMPLEMENTATION OF CUSTOMER SERVICE STRATEGIES (BSBCUS401A)
- Advise on customer service needs
- Support implementation of customer service strategies
- Evaluate and report on customer service
IMPLEMENT CONTINUOUS IMPROVEMENT (BMGT403A)
- Implement continuous improvement systems and processes
- Monitor and review performance
- Provide opportunities for further improvement
ESTABLISH EFFECTIVE WORKPLACE RELATIONSHIPS (BSBWOR401A)
- Collect, analyse and communicate information and ideas
- Develop trust and confidence
- Develop and maintain networks and relationships
- Manage difficulties into positive outcomes
MANAGE APPLICATION OF PROJECT INTEGRATIVE PROCESSES (BSBPMG501A)
- Manage integration of all functions of project management
- Coordinate internal and external environments
- Implement project
IDENTIFY RISK AND APPLY RISK MANAGEMENT PROCESSES (BSBRSK401A)
- Identify risks
- Analyse and evaluate risks
- Treat risks
- Monitor and review effectiveness of risk
Costs
|
Complete Course
|
Partial Course
|
Course Fee
|
$2300 (10 units)
|
$230 per unit
|
Administration Fee
|
$120
|
$120 (one off)
|
Course Materials
|
$45
|
$45 (one off)
|
Total Cost
|
$2465
|
|
For More Information
Please contact us for more information, or to discuss your eligibility for government funding. Payment plan options are available.
