There are times when a fresh pair of eyes can
quickly identify any gaps in your management systems or quality cycles.
Age Concern Pty. Ltd. is now offering an in-house review of documentation,
processes and practices. The Gap Analysis will identify areas for
improvement in documentation and practice, consistent with the requirements
of the Aged Care Standards and Accreditation Agency Ltd.
We do not 'sell' you a new system, rather we assist
you to maximise your existing documentation and practical processes
and systems.
This program would be of benefit if:
- You are still uncertain about some requirements for accreditation
- The quality program you have purchased needs to be aligned or
implemented to your service requirements
- You are a new facility and need some advice on establishing
a quality system and continuous improvement processes
- You need to provide staff with education to facilitate and support
identified gaps in your documentation and/or service delivery
- You have had a major staff turnover, and have not yet achieved
continuity in your quality systems
- You are experiencing difficulty in managing multiple tasks,
including preparation for accreditation.
Consultant
Beth Kennedy BA (Soc.Sc.), MA (Com.St.), Dip. Proj.Mgt.
FAAQHC, MAIPC, MQSA, JP (Qual.)
Beth has many years experience working in aged care, including
as an Aged Care Quality Assessor. She has experience as a Quality
Coordinator for a large statewide organisation; HACCP Food Safety
Systems and is a registered HACC Reviewer. Beth is a fellow of the
Australasian Association for Quality in Health Care and a member
of the Quality Society of Australasia.
Program Options
Standard four (4) day package:
Day One:
- Interview with management
- Review of documentation relevant to Standard 1 - Management
Systems, Staffing and Organisational Development is undertaken
Day Two:
- Interviews with staff, including evening and night staff
- Review of clinical and other documentation relevant to Standards
2 and 3 is undertaken
Day Three:
- Interviews with residents/carers
- Review of documentation relevant to Standards 2 and 3 continued,
and review of Education
Day Four:
- Environmental review - this will include all aspects of the
physical environment and safety systems.
Daily feedback sessions will include any issues of concern identified.
A comprehensive report is included and will be forwarded no later
than two (2) weeks after conducting the Gap Analysis.
Program fee: AU$913 per day, plus travel and accommodation costs
where applicable
Optional Extras
- Four (4) telephone desk top supports, the first will be two
weeks after your Gap Analysis to assist with developing a Quality
Action Plan, two other before accreditation and one following
receipt of your Accreditation Report.
- A one day education program which includes continuous improvement
and the requirements for accreditation (basic) and the practical
demonstration of performance measurement
- A one day HACCP Food Safety program which includes understanding
the principles and practices, identify and controlling potential
hazards. Hands on training using your own menus and equipment.
Click here for bookings
or enquiries.
